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As Transfer Student Numbers Increase, So Must Your Speed in Enrolling Them

Categories: Admissions, Document Management, Enterprise content management, Higher EducationThe evidence continues to mount. Transfer students – and their transfer transcripts – are going to keep...

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Don’t Turn Your Admissions Cycle into the Season of Dread

Categories: Admissions, Document Management, Enterprise content management, Higher EducationEvery year, it seems, one or more institutions raise students’ hopes of admission only to dash them with...

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Want to Ensure Student Success? Ace Your Advising Skills Assessment

Categories: Document Management, Enterprise content management, Higher Education, Uncategorized, WorkflowTags: content management, document management, ECM, Enterprise content management, higher...

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Five Ways to Improve Financial Aid Processing Turnaround

Categories: Admissions, Document Management, Enterprise content management, Higher Education, IT, UncategorizedIn most offices under the Enrollment Management umbrella, the volume of work is...

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Drive Down Administrative Costs to Rev Up Value

Categories: Admissions, Document Management, Enterprise content management, Higher Education, IT, UncategorizedIn a recent article, I summarized market forces that will require colleges and...

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Five Ways to Serve Students by Increasing Transparency

Categories: Admissions, Back Office, Document Management, Enterprise content management, Higher Education, IT, UncategorizedRecognizing the need to help more students stay on track to degree...

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The Forms Hot Potato: Who Should Take the Handoff?

Categories: Document Management, Enterprise content management, Higher Education, IT, WorkflowThe start of the new semester finds me doing two things: 1) looking ahead to November’s EDUCAUSE  Annual...

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Seven Signs You Need an ECM Makeover

Categories: Cloud Computing, Document Management, Enterprise content management, Higher Education, IT, Mobile, WorkflowAs we head toward the EDUCAUSE Annual Conference in early November, I’m pondering...

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Chicken or Egg? Three Simple Ways to Jumpstart Enterprise ECM Expansion

Categories: Document Management, Enterprise content management, Higher Education, ITAt the recent EDUCAUSE annual conference, I heard a theme repeatedly entering into conversations among IT...

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Admissions Application Processing: Are You Prepared for the Seasonal Tsunami?

Categories: Admissions, Higher EducationWell, Admissions folks, here’s wishing you a restful holiday season. Come January, you’re going to need a well-stocked reserve of energy. If the recent NACAC...

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Avoid Student Information System Madness: 4 Chores ECM Can Eliminate

Contrary to popular belief, the real madness of March, as it relates to higher education, is not NCAA basketball. Yes, many of you are no doubt suffering the frustration of watching your carefully...

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Escape the Admissions Processing Wasteland: 2 ECM-Driven Steps to Fast,...

“April is the cruelest month.” Or, at least it is to T.S. Eliot, who said so in the oft-quoted opening line of his very famous poem The Waste Land. But, based on the ebb-and-flow of application volumes...

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Escape the Admissions Processing Wasteland: 2 ECM-Driven Steps to Fast,...

In part one of my cautionary take on the Admissions Office “wasteland,” I identified two key steps in implementing and leveraging enterprise content management (ECM) to bring speed and quality to...

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The Secret to Improving College Enrollment: Managing Transfer Students

In the days of my youth, May marked the recurrence of a spring rite familiar to those who grew up in the “Rock Era.” Someone would crank up the volume, and out would come the blaring vocals of that...

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Decentralizing IT Support – A Sustainable Model for Higher Ed?

On today’s college campuses, it’s not only at track and field events that batons are being passed. In various administrative offices, handoffs of a different kind are also occurring – and with rising...

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Enhanced Student Service Keeps IT Budget Cuts at Bay

Every day, it seems we’re hit with another news story about devastating cuts to public funding for institutions of higher education. For that reason, I was not surprised when “Funding IT” emerged as...

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The Best Way to Review Admissions Applications? “Screen” Them

A recent front-page article in The New York Times provides a glimpse into the working world of those responsible for making undergraduate admissions decisions at selective institutions. In a verbal...

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The Datatel and SunGard Higher Education SIS marriage: It’s about more than...

Though seldom witnessed these days, it was once common practice for the minister or magistrate presiding over a wedding to ask if anyone objected to the unification at hand. Except in rare cases (and...

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Two Key IT Trends for EDUCAUSE and Beyond

As we head toward EDUCAUSE week and the calendar turns to 2012, two IT trends are front of mind for me and, no doubt, for many of you: user mobility and real-time information exchange. The advantages...

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At EDUCAUSE – and Everywhere – It’s About Partnerships

Because I’ve been married for at least my share of years, maybe more (I won’t confess how many), I believe I know the importance of partnerships. What struck me at the recent EDUCAUSE annual conference...

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